Verification stays attached to the route.
Last verified 2026-03-22 / Decision-intent guide
When the route cannot yet compare the current number against a usable benchmark, the answer should stay in interpretation and evidence collection instead of pretending the next step is obvious.
Last verified 2026-03-22 / Decision-intent guide
Unknown or not comparable means the household needs more context such as unit normalization, state benchmark posture, document freshness, or utility classification before hardware certainty opens.
GUIDE_CONTEXT_ONLY
Unknown or not comparable means the household needs more context such as unit normalization, state benchmark posture, document freshness, or utility classification before hardware certainty opens.
Stay in interpretation. Do not turn this route into a buying step yet.
Guide intent is uncertainty handling.
Keep the guide in an interpretation role until a product lane is explicitly attached.
This keeps the current route available without forcing a user into an account flow before deployment.
These guides settle the follow-up questions that tend to create premature shopping: whether evidence should come first, which claim language matters, how annual cost changes fit, and whether whole-house is actually justified.
A trustworthy route needs a real way to stop before it drifts into fake confidence.
PFAS decision pages often behave as if every route must end in a confident recommendation. That creates bad outcomes because many real household routes start from incomplete, stale, or mismatched evidence.
The better posture is to show unknown or not comparable as a legitimate route state and explain exactly what is missing.
The fix is usually a better record, not a louder product page.
For public water, the route often needs the actual utility notice, report date, or better system context. For private wells, it often needs unit normalization, analyte matching, or the correct state benchmark profile.
Once that missing layer is restored, the route can reopen interpretation and only then decide whether point-of-use comparison belongs on screen.